Shipping policy
Processing Time
- Orders are processed within 1-2 business days (excluding weekends and holidays).
- Custom or handmade items may require additional processing time.
Shipping Rates & Delivery Estimates
- Shipping costs are calculated at checkout based on the destination and selected shipping method.
- Estimated delivery times:
- Standard Shipping: 1-6 business days
- Express Shipping: 1-4 business days
- International Shipping: 2-9 business days (varies by location)
- Delivery delays may occur due to customs processing or unforeseen circumstances.
Shipping Restrictions
- We currently ship to globally.
- We do not ship to [restricted locations, e.g., P.O. boxes, military addresses, etc.].
Customs, Duties & Taxes
- International shipments may be subject to customs duties, taxes, and import fees, which are the responsibility of the customer.
- We are not responsible for delays due to customs.
Order Tracking
- Once your order is shipped, you will receive a confirmation email with tracking information.
- If you do not receive tracking details, please contact our support team at info@zayyuconnect.com
Lost, Stolen, or Damaged Packages
- We are not responsible for lost or stolen packages after delivery confirmation.
- If your package is lost or arrives damaged, please contact us within 10-15 days to file a claim.
Returns & Exchanges
- For information on returns and exchanges, please refer to our [Return Policy].
For any questions or concerns, feel free to contact us at info@zayyuconnect.com